Oil Change in Mineral Wells, TX at Take 5 #509

Earlier this year, my high school-age daughter was in town with a friend to see a basketball game. When she got there, she had car problems and she called me from the basketball gymnasium at the high school. I called around town, and it was right at closing time. Nobody was open or willing to stay open or willing to see the car to see if they could help.

This place is amazing. When I arrived, Sebastian, the assistant manager talked to me about options. He noticed I seemed off and asked if I was okay. I told him I had anxiety about driving into the bay. The other gentleman guiding me in did a little dance jig and that made me laugh and eased some anxiety. Sebastian was great at going over and describing everything to me. Did not get the feel of a pushy salesman but someone who genuinely cares about people. I also got new windshield wipers installed and they asked me to turn them on. My brain short circuited and I accidentally turned on the fluid when I turned on the wipers and shot wiper fluid right into Sebastian’s mouth. I immediately apologized! He laughed, I laughed, I had a great experience and will definitely only go here for oil changes from now on.

I always take my van here to get an oil change. this time, I told them my concerns about my van running hot. they checked for leaks, which I did not have one thank goodness, so they said getting an antifreeze exchange. would help, so they did that the assistant manager Sebastian. and an older gentle man I wish I could remember his name explained everything to me in a way I could understand it was a little bit of a wait but when they got to me. It was quick, to check for the leak and get my oil changed and they did a good job. I would recommend this place.

Sebastian was amazing! I happened to come right at shift change on a Friday and he and the staff handled the rush like champs! I will definitely be back for the coolent flush that he recommended. Thank you again yall are amazing please keep up the good work 💪

We went to Take 5 for an oil change only. Every time we go, the attendant finds something else that needs to be done and the price keeps going up. Never get an explanation as to why more things need to be added. But this time, Sebastian was very honest and walked us through the why’s of what needed to be added. Yes, we walked away spending way more than we wanted! However, having him break it down and help us understand the added work and costs, every penny was worth it! Most definitely going back as long as he is still there!