Oil Change in Winston-Salem NC 27105 - Take 5 #1036

As always Take 5 looks out for there customers! I was warmly greeted by Russell and Christian! No wait at all ! Was there for a quick top off service before going on a trip out of town! They offered water and fruit snacks for my sons!! They saw an issue for concern with my vehicle and gave me several options on how to move forward! I didn’t feel pressured into the service which was wonderful because sometimes it’s just a day you don’t have it ! They introduced me to there Manager on Duty David and he checked just to make sure all service was handled properly with care !! I’m so grateful for the heads up in future service needed for my vehicle and the warmth of the employees!! Will always go back to this location!!

Russell, Britt, David, and another gentleman (so sorry I cannot remember his name) were absolutely wonderful just now. They checked everything, including my air filter which was filthy. Russell went across the street to an auto parts store after he discovered I needed a replacement filter that they were out of. There was also some commotion going on at the location at the time, and the staff sincerely apologized many times, as well as gave us a discount for any discomfort. Thank you all so much, and I will definitely be back!

This was my first time coming to a take 5 location and I got an oil change. Russell and Theo both provided great customer service and were very efficient. Russell let me know that they currently did not have the 0.16 oil that my car normally takes but he checked in his system and it said that it would be fine for them to put in 0.20 oil and then for my next oil change to go back to 0.16. I was a little skeptical about this at first but Russell reassured me that everything would be safe and fine so I agreed to get the service. I definitely will be back at this location.

I had a great experience with them! ! They were very helpful and cheerful!! They're customer service was a hard 100%!!!! I wanted to tip them at the end of my service but was not able too because they dont allow tips with cards. So I do suggest something should be changed about that because that isnt fair to the employees. Especially after them doing such a good job.

Had to delete and add another review because dang, these guys are on it. Russell, David, Christian and Brittany are the - Bees Neez. I mean professional, knowledgeable, they make me want to just come and hang out. I was in and out fast even though there were 5 cars and more trying to get in. You’ve got an A+ team and you earned yourself a life long customer as long as I’m in the area.