Cambio de aceite en Woodway TX 76712 - Take 5 #723

This was my 3rd time (or more) coming to the Take 5 on Hewitt Drive, and even when I try somewhere else, I always end up back here because they consistently do such a great job. Even on a busy Saturday with a longer wait than usual, the entire team made the experience feel peaceful and cared for. They offered water while customers waited, communicated clearly, and worked together like a true team.

I had my 2013 toyota tacoma oil change here when everything was said and done the service writer had noticed that they had put the wrong oil in my tacoma now this being said it was NO FAULT of the mechanics. I believe the service writer's name was Charles. The computer called for one thing my truck actually takes 5W30 so he originally went with what computer was showing. Here is what makes this place a 5 star 🌟 I would give more if I could as he was about put my cap on and shut the hood he noticed the 5W30 on my oil cap. Man needless to say Charles is a real HONEST service writer if he's not the shop manager or district manager i just want to say Take 5 I hope the company is treating this guy GREAT. They drained my oil and made it right. Honesty sure doesn't come around often but I guarantee you at this place Take 5 lube next to HEB HONEST AND GREAT SERVICE IS what you get. What make a good person is what he does when no one's looking and I had no idea but this guy done the right thing. Thanks Charles buddy I will be back..

I recently had an issue with the work that was done on my vehicle. The next day, I returned to the shop and Victoria, the manager, took care of me right away. She was professional, honest, and genuinely concerned about making things right. Her outstanding service and integrity completely turned my experience around — so much so that I’m happy to overlook the original problem because of how well she handled it.

“I’ve had nothing but great experiences here. The team is always professional, knowledgeable, and efficient. You can tell the mechanics really know what they’re doing, and they take the time to give helpful, honest advice about your vehicle without any pressure. It’s hard to find a place you can trust, but this is definitely one of them. Highly recommend for anyone needing reliable oil changes and quality service.”

3/23/26. I had the best experience this am at Take 5 Woodway. I didnt need an oil change, my oil change light just needed to be reset. They made sure all my fluids were topped off and reset my oil change light free of charge. Great customer service! I definitely will be a returning customer.